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Excellent service, friendly and helpful representatives. The team helped us with a repair on our car which was restored to perfect condition. This was no small feat given the delays and unresponsiveness on the part of Tesla as well as the complications on the car repair. They went out of their way to keep in constant communication, elevated the delays issue to Tesla as needed leveraging their relationships, and went to the efforts of inspecting the car again (even fixing damages Tesla inflicted on the car to the body during their portion of the repair), and spotlessly cleaning the car, to make sure we were satisfied. I also highly recommend Destiny Mosbrucker, who was our account representative and main contact, who assisted us from beginning to end. She is one of the best vehicle service representatives we have ever worked with and truly a gem!